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Tenants

General Information

Application Process

We do not charge fees to tenants in the process of setting up a tenancy. Only once you have found a suitable property and an application for tenancy is made, a credit and reference check is required (per adult looking to reside in the property and for any guarantor checks carried out).

In order to process your application we will require the following:

  • Completed credit and reference check

  • Completed and signed Tenancy Application Form

  • Photographic identification e.g. passport or driving licence

  • Proof of address e.g. recent bank statement or utility bill

Once your application has been processed and credit checks and references have been approved, you can expect to sign your lease agreement shortly thereafter at which point you will be asked to pay one months rent and deposit on or before the date of the lease signing.

Guarantor

In certain circumstances a Guarantor may be required. Guarantor’s will be required to undergo a credit and reference check and will be required to sign a Guarantee Agreement.

Deposits

Your deposit will be held by Safe Deposits Scotland in a Tenancy Deposit Scheme during your tenancy and is refundable after vacating the property providing that:

Your rent is paid up to date.
All utility bills relating to the tenancy have been paid (proof provided to us).
The property has been well maintained.
Any other lease obligations have been met.
Under no circumstances can the deposit be used as payment for the last month’s rent.

Lease Agreement

All tenants over the age of 18 will be named on the Lease Agreement and will need to be present in the office to sign the Lease Agreement. The agreement will be a Private Residential Tenancy Agreement which sets out both Landlord and Tenants’ responsibilities. Should you have any queries regarding your lease agreement, we are happy to assist you. You may also wish to seek your own independent advice before signing the Lease Agreement and we are happy for you to do so.

If you do not wish to continue the tenancy then appropriate written notice must be provided before the lease can legally end. The terms for how much notice required are noted in your lease agreement.

Completion

Once all of the paperwork, guarantees and cleared funds (full deposit, credit and reference checks & rent in advance) are in place, you will be issued with a copy of the Lease and relevant documentation and a set of keys to your new home.

Rent

Rent is payable every month by Standing Order from your bank account on the day you signed your lease. You will be supplied with a Standing Order Mandate by our office which you should complete and send to your own bank as soon as possible. This method of rent payment ensures regular, on-time payments and protects you against a potential bad payment history. Please note that it is your responsibility to ensure that the standing order is cancelled with your bank at the end of the tenancy. Bank details available on request.

Other Payments

Kingsley Wood will notify the relevant Utility companies and Council Authority of the tenancy; thereafter Tenants are responsible for their own payment of gas, electricity, council tax and water charges and TV Licences (if applicable).

Property Visits

We have regular inspections of all rented accommodation. This is to ensure that there are no maintenance issues that need attention and also to check that you are fulfilling the obligations of the lease and are maintaining the property to a satisfactory standard. Our visit will normally take less than 15 minutes, and we will contact you at least 48 hours beforehand giving you notice of the intended date and time of the visit.

Faults And Repairs

Faults should be reported at the earliest opportunity, once we have been informed of a fault we shall contact the contractors and the landlord and we shall act upon their instructions. Small ongoing maintenance of the property e.g. replacing light bulbs are the tenants responsibility.

Smoke And Heat Detectors

When any detectors are fitted in the property, under the terms of your agreement, you are obliged to ensure they are checked regularly and are in good working order. This is for your own safety. We recommend a daily check; however, they must be checked at least once a week.

If you are tenanting an HMO Licensed you are required to record all tests and any faults or defects in the log book provided. If you become aware of a fault you must notify us immediately.

Re-Decoration

Should you wish to re-decorate and personalise the property, please contact our office detailing the changes you would like to make and we will endeavour to inform you of the decision within 7 days. Please do not carry out any re-decoration of the property without written authorisation as this may result in you being held liable for any costs incurred by the landlord to restore the property to the original condition.

Gardening

If your property has a garden it is your responsibility to ensure the lawns are cut regularly and the borders are kept weed-free. In addition, the gardens must be kept tidy and free from refuse.

Insurance

The landlord is responsible for insuring the building. Tenants are responsible for arranging contents insurance for their personal possessions. Neither the landlord nor Kingsley Wood will accept any responsibility for loss or damage to your possessions whilst occupying the property.

Should you not already have an existing policy, we will be happy to provide you with a quote.

Going Away

If you are going to be away from the property for more than 7 days at any one time you must inform us. This is so we can ensure the property is looked after in your absence and deal with any problems that may arise on your behalf. If you are away for a period of 3 days or more during cold weather, please ensure the heating system is set on a timer, to avoid frozen/burst pipes.

Vacating

You must vacate the property on the agreed date, under current Private Residential Tenancy legislation you are required to give 28 days written notice to end your tenancy agreement.

We will carry out the final check-out inspection to ensure that the move out process is a smooth and simple procedure. The next step is then to approach Safe Deposit Scotland in order to have your deposit refunded direct to your bank account if you landlord does not wish to make a claim for any dilapidations.

Private Residential Tenancy Agreement

https://www.gov.scot/publications/scottish-government-model-private-residential-tenancy-agreement/

Deposits

Your deposit will be held by Safe Deposits Scotland in a Tenancy Deposit Scheme during your tenancy and is refundable after vacating the property providing that:

  • Your rent is paid up to date.

  • All utility bills relating to the tenancy have been paid (proof provided to us).

  • The property has been well maintained.

  • Any other lease obligations have been met

Under no circumstances can the deposit be used as payment for the last month’s rent.

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